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Business Process Improvement Analyst

Overview

DRT Strategies delivers expert management consulting and information technology (IT) solutions to large federal agencies, the U.S. Navy, state and local government and commercial clients in health care, technology, and the financial services industries.

The three letters of our name, DRT, stand for Driving Resolutions Together, which is the core philosophy on which the company was founded. That is, we collaborate with our clients to solve their most pressing IT challenges - together.

We are problem solvers dedicated to your success, combining Fortune 500 experience with small business responsiveness. We have established a reputation with our clients as a forward thinking consulting firm with demonstrated success in implementing solutions that lead to meaningful results. Our world-class consultants unite people to work collaboratively to achieve project goals and make your vision a reality.

Responsibilities

  • Analyze project requests and recommend suitability for consideration by Reviews (Critical Partners)
  • Support the REQUEST-IT tool to manage the EPLC process
  • Act as the Project Process Agreement Critical Partner to vote on the project request in the REQUEST-IT tool
  • Gather and document existing business processes and business requirements surrounding the EPLC framework
  • Collect data on Center and user needs to make recommendations on ways to improve current software development lifecycle processes to address IT development projects
  • This could include driving the modification or creation of SDLC document templates as needed
  • Analyze the existing business processes and data collected and formulate to-be recommendations to help drive improvements/streamline these processes
  • Recommendations can include a mix of specific process change and the introduction of new tools/technologies
  • Communicate regularly with numerous stakeholders, both Government and Contractor, through regular and ad-hoc meetings
  • Help plan for and facilitate necessary meetings with the business stakeholders and other groups as needed to accomplish the above tasks plan
  • Operate independently with minimal supervision

Required Experience

  • Eight (8) or more years of professional work experience
  • At least three (1) years of experience working and facilitating meetings/working sessions with executive level clients such as at the Director level
  • Experience with industry standard tools for requirements (or user story, epic) management such as Rational Software Architect, Rational RequistePro, JIRA, and with basic Microsoft Office tools such as Visio
  • Experience working within the SDLC as part of a software delivery project, specifically on the Functional team – within the Analysis, Requirements, and Design task areas
  • Experience working on Federal Government software delivery projects
  • Experience working within both Waterfall and Agile methodologies
  • Experience working within SharePoint as a document repository
  • Excellent written and oral communication skills
  • Excellent analytical skills
  • Ability to facilitate and drive required meetings and concurrence on findings to accomplish this
  • Ability to deal with ambiguity and frequent changes in priorities
  • Ability to work with a client with minimal supervision

Preferred Experience

  • FDA/HHS experience
  • PMO experience
  • Experience with industry standard tools for business process modeling

Education and Training

  • Bachelor’s Degree
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